Privacy Policy

Last updated: October 1, 2026. This Privacy Policy describes how Kairos Trading ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website, communicate with us, or use our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide to us directly, and information collected automatically as you interact with our website and Telegram channels.

Information You Provide

• Contact details such as your name, email address, phone number, and country of residence when you apply to join or message our team.

• Application details you share during the Telegram sign-up process, including responses to our qualifying questions.

• Communication content, including messages you send to us via Telegram, email, or any other channel.

• Verification information you may be asked to provide directly to our partner broker as part of their account and KYC process.

Information Collected Automatically

When you use the service we automatically collect certain technical information about your device and activity, including:

1. Usage data, including pages viewed, time spent on our website, and navigation path.
2. Device and browser information, such as IP address, device type, operating system, and browser version.

Cookies and Similar Technologies

We use cookies to keep you signed in and to understand how the product is used. You can manage your preferences at any time through our Terms of Service and your browser settings.

2. How We Use Information

We use the information we collect to:

• Process and assess applications to join Kairos.

• Communicate with you about your application, our services, and relevant updates.

• Respond to enquiries, support requests, and feedback.

• Improve and personalise our website and services.

• Send marketing communications, where you have consented to receive them.

• Detect, prevent, and address technical issues, fraud, or unauthorised use.

• Comply with legal obligations and enforce our terms.

3. Sharing and Disclosure

Service Providers

We do not sell your personal information. We may share your information in the following limited circumstances:

Service providers who help us operate our business, such as hosting providers, analytics services, and communication platforms. These third parties are bound by confidentiality obligations.

• Our partner broker, where necessary to facilitate your account application and verification, and only with your explicit action in initiating that process.

• Legal requirements, where we are required to disclose information to comply with applicable law, regulation, legal process, or governmental request.

• Business transfers, in the event of a merger, acquisition, reorganisation, or sale of assets, where personal information may be transferred as part of the transaction.

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities. We do not sell your personal information.

4. Data Security

We use reasonable technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure.

5. Your Rights and Choices

Access and Deletion

Depending on where you live, you may have the right to access, correct, or delete your personal information:

• Access to the personal information we hold about you.

• Correction of inaccurate or incomplete information.

• Deletion of your personal information, subject to legal retention requirements.

• Restriction of processing in certain circumstances.

• Data portability, to receive your information in a structured, commonly used format.

• Objection to certain types of processing, including direct marketing.

• Withdrawal of consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

6. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where we transfer information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

7. Children's Privacy

Our services are not directed at individuals under the age of eighteen. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, please reach out to us through any contact method available on our website. We aim to respond to all enquiries within a reasonable timeframe.